Effective Date: 2025/11/26
Welcome to RoyJapan.com!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using RoyJapan.com, you agree to the practices described below.
1. Information We Collect
We collect information to provide you with a smooth and secure shopping experience. The types of information we may collect include:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Credit/debit card details or other payment methods (securely processed via Stripe).
- Account Information: Username, password, and account preferences.
- Browsing Data: IP address, browser type, device information, and pages visited on our site.
- Purchase History: Details of your orders and transaction history.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send promotional emails and special offers (with your consent).
- Comply with legal and regulatory requirements.
3. Payment Processing via Stripe
We use Stripe for secure payment processing.
- Your payment details are transmitted directly to Stripe and are not stored on our servers.
- Stripe complies with strict PCI-DSS security standards to protect your payment data.
- For more details on Stripe’s data handling, please review their Privacy Policy.
4. Sharing Your Information
We respect your privacy and do not sell your personal information. We may share your data only in the following situations:
- Service Providers: Such as Stripe (for payments), shipping partners, or website management services.
- Legal Requirements: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive information.
- Regular security audits of our website.
- Secure payment gateways (powered by Stripe) for transactions.
6. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal information. (Please ensure updates are accurate.)
- Opt out of marketing communications.
- Request a copy of your data.
To exercise these rights, please contact us using the details below.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience by:
- Remembering your preferences and login details.
- Tracking website performance and usage.
- Offering personalized product recommendations.
You can manage cookie preferences in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page from time to time for updates.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@royjapan.com
- WhatsApp: +81 70 9296 1212
Thank you for trusting RoyJapan.com with your personal information.